Wesley Berry Flowers Complaint
STAY AWAY!!
On 8/2 and 8/3, I left several messages via voicemail with this company (because I could never reach a live person during the day or evening) to confirm the delivery. However, I never received a response. In fact, to date I have never received a reply to my messages via phone or email.
Unfortunately, I had to reach out to the intended recipient of the flowers to confirm the delivery. She advised me that they did not arrive on the day I arranged for the delivery (8/2- her birthday). Instead, they arrived on 8/4-- 2 days later! Again, with no explanation or apology from this company.
Instead, I received a pro forma email on 8/8-- 5 days later--thanking me for my purchase with an offer for a $30 rebate on my next purchase. Still... no advisement or acknowledgment of the late delivery.
On 8/13, I managed to get a representative on the phone and I advised him that I would be filing a dispute with paypal. I subsequently filed that dispute to recoup the funds I paid for same day delivery on the same day. Ironically, I received a call from this company on that very day. The representative was very apologetic and assured me that I would receive a coupon worth a value of $150 for my next purchase via email. She advised me that I would receive the coupon that evening (8/13) and no later than the following day (8/14). Not surprisingly, I have not yet received any such coupon.
I am owed something from this company... even if it is merely a refund of the amount I paid for same day delivery. The service (or lack thereof) has been shameful to say the least. I will be sure to tell everyone I know and the public via social media to avoid this service!!!!
CONTACT THIS BUSINESS
|
BUSINESSES REPLY HERE
|
Comments
More Wesley Berry Flowers reviews
- Wesley Berry Flowers Lindsay
- Charged for Flowers never delivered
- Order made 2 weeks in advance did not arrive
- Wes Berry Flowers a rip off
- Delivery Express Flowers
- Wesley Berry Flowers never delivered
- fraudulant deliverey and none of my money returned!
- I will never order from Wesley Berry Flowers again
- Wesley Berry Flowers Epic Fail And Wont Make Good
- Late delivery! Poor value!!
- Late Delivery! Very poor value!
- Didn't deliver funeral service flowers I had paid for already!
- RIP-OFF! SCAM! STAY AWAY!
- Flower Delivery Express-DON'T USE!!!!!
- Flowers never delivered, no one will contact me regarding refund
- late delivery, failure to provide promised $150 coupon for future purchase to avoid paypal dispute
More
Similar reviews
- Silver Palm Beach House Turks and Caicos
- Stay clear of Yak
- DIRTY
- rip off
- roomstay-based on theft!
- travelocity
- Stay away
- Hurricane=Turtle Bay Keeps your Money
- Awesome stay June 8/13
- Horrible, rude company--stay away at all costs
- Ripp off. Don't stay here.
- OUR STAY AT CAMELOT BY THE SEA
- STAY AWAY
- STAY AWAY FROM CHEEPO AIR
- Bad service
- Fabulous hotel stay.
More
How It Works
COMPLAINTS RESOLVED
Thousands of Businesses of all sizes and millions of customers use MeasuredUpIt's free and easy to put MeasuredUp to work for you
Activity
Details
[Top]