Wesley Berry Flowers Complaint

Wesley Berry Flowers Complaint

ADVERTISEMENT

Wesley Berry Flowers is an awful experience all around - Flowers ordered for birthday and delivered DAYS late


I ordered a flower arrangement from this company on April 9th with GUARANTEED same day delivery. By the end of business on April 10th, the flowers still had not been delivered. So I called the customer service number and reached a completely automated system. You have to leave a message with why you called and they will call you back. Except I did this twice and not once did I receive a phone call back. So I emailed them from the order confirmation email they sent (which said if I had any questions, just reply to that email) asking them to please cancel my order and refund my money. They sent an email back giving me a $30 credit, which was less than I had spent on this order. The flowers finally arrived on April 12th and no matter how many times I call their customer service to speak to someone about this, it is always automated and I never receive the promised return phone call. I would never recommend this company, would never use them again, and will actively spread the word about my experience so no one else is sucked into this scam.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Wesley Berry Flowers
SUBMIT a ticket
for Wesley Berry Flowers
WATCH videos
for Wesley Berry Flowers
More Wesley Berry Flowers Reviews and Complaints MORE reviews and complaints
for Wesley Berry Flowers

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


marley49 says: (3 years ago)
 0
I had the exact same experience on the same day except our flowers did not arrive until April 16th, seven days late. The flowers were wilted and had to be thrown away. When I finally was able to contact someone by phone they apologized and said they would send another dozen roses the very same day to our home. They have never arrived even after three days. This is the worst company I have ever dealt with. I would discourage anyone from using them.




login with Facebook and share your reviews

More Wesley Berry Flowers reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team