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Wesley Berry Flowers Complaint - HORRIBLE experience
Wesley Berry Flowers Complaint

Wesley Berry Flowers Complaint


HORRIBLE experience

NEVER USE THIS COMPANY!!!! Pretty much the same experience everyone else is listing. Order flowers to be delivered for mother's 83rd birthday as we could not be with her. Flowers never showed!! Numerous attempts to contact company via phone and email to no avail although when using the new order option was able to speak with someone immediately. When I Finally spoke to someone I got three different stories from three different people. Was told that I could only be refunded the charges less processing fees and a 30 % restocking fee. I asked to restock what as the flowers were never delivered ?? I was also told that I had agreed to terms of order stating that delivery may not happen. reprentative had No response to my point that the terms also said that I would be contacted. Should that happen and I was never contacted. In the end I am paying $112 for overdue flowers......a vey expensive lesson learned!! WIll Never use this company again and will write every review I can and will post same warning on every so media site available!!

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